Billing Terms and Conditions

Billing Terms and Conditions

Welcome to Sauna Sanctuary! Please read our billing terms and conditions carefully to understand how we process and handle your payments.

Payment Methods

Sauna Sanctuary uses Stripe via Shopify to securely process payments. We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Major bank debit cards
  • Apple Pay & Google Pay: Available for customers using compatible devices
  • Bank Transfers: Available through Stripe’s ACH service

Payment Timing

  • Immediate Payment: Payment is required at the time of purchase. Orders will not be processed until payment has been successfully received.
  • Payment Authorization: Upon placing your order, the payment will be authorized and charged to your selected payment method.

Currency

All transactions are processed in USD (United States Dollar). If you are using a card issued by a non-U.S. bank, please note that currency conversion fees may apply, as determined by your card issuer.

Billing Information

To ensure accurate billing, please provide current, complete, and accurate purchase and account information for all purchases made at our store. Sauna Sanctuary reserves the right to cancel any order if the provided billing information is found to be inaccurate or incomplete.

Invoice and Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details and payment receipt. Please keep this email for your records.

Payment Security

At Sauna Sanctuary, we prioritize the security of your financial information. All transactions are processed through Stripe, which uses advanced encryption and security measures to protect your payment details.

Failed Payments

In the event of a failed payment, you will be notified via email. Please ensure your payment information is correct and resubmit the payment. Orders will not be processed until payment has been successfully received.

Changes to Billing Terms and Conditions

Sauna Sanctuary reserves the right to modify these billing terms and conditions at any time. Any changes will be effective immediately upon posting to our website. We encourage customers to review these terms periodically to stay informed of any updates.

Contact Information

For any questions or concerns regarding our billing terms and conditions, please contact us at:

Thank you for choosing Sauna Sanctuary. Your trust and satisfaction are paramount to us.